The cell separation platform with an improved collection experience to boost productivity. The classic blend of ID and UX enhances the GUI furthermore. A pleasant experience with optimal comfort and safety has been provided to the donors, patients, and operators.
BLOODSEP - A Visually Pleasant & Advanced Blood Cell Separation System
One System For All
BLOODSEP collection platform is designed for mobile clinics, blood collection centres, hospital environments etc. We have maintained the product function and followed FDA regulations by implementing process-based standard ISO/IEC 62366.
Our Approach
- Usability Study
- Human-Centred Design
- Product Semantics
- Medical Product Design
Solution
- Better Operator Experience
- Enhanced UI
- Unified Design Language
- Smart Connectivity
Project
Journey
The Challenge
The challenges involved in the project were enormous and varied. The platform was supposed to fulfil the practical needs of healthcare providers along with an improved collection experience. A new product architecture was required considering visual harmony, productivity, and uniformity.
Touch-Points:
We needed to optimise the number of touchpoints and process steps required for the entire operation. Had to compile the entangled visible tubings etc.
Operator Experience (OEx):
An easily accessible operator screen was required to reduce the operation time and increase productivity. Operators often take extra time due to a longer learning curve and poor visual hierarchy on the screen which affects their performance.
Sterilisation:
The major challenge was to follow the sterilisation protocol at remote locations other than hospitals, especially with the HMI touch screens.
How We Did It
User Research:
After initial workbench analysis, we conducted field studies in the context of usability testing for the operators, their challenges and activities etc. which drove the future design directions and UI ideations.
Multidisciplinary Approach:
Throughout the product development cycle, we have worked in tandem with UX, R&D, and product engineering service teams. Collaboratively, we simplified the operation through a strong visual language, improved UX, and intuitive user navigation.
Seamless Operator Experience:
We redefined the user’s workflow. Evaluated the product operability in different ecosystems with smart connectivity. Finally created a user interface of product-level importance. We have reoriented the operation screen position with more flexibility and improved the visual ergonomics. We have also redesigned the IV poles considering the operator’s functional needs.
Effective Prototyping:
A 1:1 scale mock-up was built and studied for various aspects of the proposed design, in different product ecosystems. This design process helped to minimise the development costs and schedule, ensured product performance, and made sure that all operator needs are met.
Material Selection:
We used medical-grade plastics considering their biocompatibility mainly in the context of some medical components which come in direct contact with the human circulation system. For the frontal translucent hood, we used Polymethyl methacrylate (PMMA) and for the whole body, we used Polycarbonate as a material of construction.
Sterilisation protocol:
We have laid down strict sterilization protocols wherever possible in the form of disposable sleeves, sterilized stylus, etc for handling the touch screen and the rest of the touch points.
Client /
Haemonetics Corporation
Sector /
Medical Equipment
Services /
Industrial Design